Last Revised: May 24, 2018
We may change this Policy from time to time, so please check this page occasionally to ensure that you're happy with any changes. By using this microsite, you're agreeing to be bound by this Policy.
Who are we?
Paytronix Systems, Inc., provides gift and loyalty programs for restaurants and convenience stores. We process transactions, provide a marketing platform, and analyze the data for those programs on behalf of these retail chains.
How do we collect information from you?
When you join a loyalty or gift program hosted by Paytronix or an existing program is migrated to Paytronix by The Brand that operates the program, we begin collecting, storing, and making your data available to The Brand through our merchant interface. Programs may include an online registration form, an interactive SMS flow, interactions through email, interactions through a mobile phone app, activity at the point-of-sale, or the transfer of your data from The Brand another way. For example, some brands use paper registration forms to collect program member data.
While you are a member of a loyalty or gift program, we collect information the following ways:
What type of information is collected from you?
We may collect personal information with information from you, such as your name, email address, postal address, phone number, gender, birthday, personal interests, etc., when you engage in activities such as visiting one of our microsites, The Brands' locations, installing or using our mobile apps, placing an order online, saving your information with us online, interacting with an email, contacting us with a question or concern, or participating in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make online, through a mobile app, by phone and in The Brands' stores. Through the point of sale, we may track the location of the transaction, the date and time of the transaction, what was purchased and other details of the transaction. This data may be necessary for the operation of the loyalty program so that rewards can be earned and redeemed or gift program so that currency can be added or redeemed. Personal information, such as phone number, may be used at the point-of-sale as an identifier to your account information so that a transaction can be processed for your account.
We may combine personal information about your online and in-store transactions and other interactions with us, including your purchases. We may also combine your personal information with information we receive from other sources provided by The Brand, public databases, publicly available pages on social media platforms and other third parties. In addition, if you choose to engage in social sharing, such as by connecting your social media account to your customer account or by logging into your customer account from your social media account, the social media site may share information with us about your use of their services, including profile information, information about your contacts and content you have viewed or liked. Please refer to the social media site's privacy settings to control how your information is shared.
How is your information used?
We will hold your personal information in our systems for as long as is necessary for the relevant activity, or as long as is defined in any relevant contract you hold with The Brand.
Who has access to your information?
Paytronix and the users from the program's brand owner that have credentials to access our merchant portal have access to your information.
Paytronix will not sell or rent your information to third parties.
We will not share your information with third parties, unless specifically instructed to do so by The Brand.
Third-party service providers working on our behalf: We may pass your information to our third-party service providers, subcontractors and other associated organizations for purpose of completing tasks and providing services to The Brand. However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Paytronix Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
You have a choice about whether you wish to receive information from The Brand. If you do not want to receive communications from The Brand, then you can opt out.
If you reside in the EU:
Direct communications to you are governed by The Brand. Paytronix provides the tools The Brand uses to provide you with access to your data, give you the ability to opt-out, or to be forgotten.
How you can access and update your information
The accuracy of your information is important to us. We're working on ways to make it easier for you to review and correct the information that we hold about you. The microsite provides tools to access and update your information here: https://pyrospizza.myguestaccount.com/guest/profile. Please contact The Brand with questions on your data, for the right to access your data, or if you want to be forgotten.
Security precautions in place to protect the loss, misuse or alteration of your information
For certain programs, we may collect sensitive data (credit cards, debit cards) over the Internet. We protect this data by encrypting in transit and at rest. We enable you to delete this information from the microsite or by contacting The Brand for whom we host the microsite.
We provide industry-standard physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we take reasonable measures to limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our service. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. As a result, we cannot guarantee or warrant the security of any information you transmit on or through the service and you do so at your own risk
We may analyze your personal information to create a profile of your interests and preferences so that The Brand can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Links to other websites
In addition, if you have accessed the microsite from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
How does Paytronix protect kids' privacy?
Paytronix is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 16 in the EU or under 13 outside the EU, without prior verifiable parental consent. If you are under these ages please contact the program administrator and have your personal information removed.
How do I contact you?
Please contact The Brand with questions or comments regarding your data. If you have attempted to reach The Brand, and have not received a response, please contact Paytronix and include The Brand information in your communication:
80 Bridge Street
Newton, MA 02458
Review of this Policy
We keep this Policy under regular review and we may change this privacy statement from time to time. If we do, we will post the revised version here and change the last updated date (the date it applies from) at the top of the statement. You should check here regularly for the most up-to-date version of the statement. This Policy was last updated on May 24, 2018.